An audio recording of a request for emergency services or of a report of an emergency is an exempt record; however, upon request, a person may listen to the audio recording, but may not copy or record the audio.
How long does 911 keep recorded calls?
This depends on the agency. Some only keep 30 days back and some keep a year back. A record of the calls for service is kept longer than a recording of the actual call. There may still be a record that a call was made, but not a recording of that call…
How do I obtain 911 records?
In California, for example, 911 recordings are considered public under the California Public Records Act (CPRA). You request access by sending a letter to the agency in charge of the documents stating that you are requesting the records under the CPRA.
What do you hear when you call 911?
When you call 911, a call-taker will answer the phone and say “911” or “911, what’s your emergency?”. Ideally, you should tell the call-taker what the emergency is, for example: “My house is on fire!” “There’s someone breaking into my home!”
How do I get 911 audio?
Make a CPRA Request for 911 Calls and Transcripts
You can make 911 records requests verbally or in writing to the specific agency that holds the records, such as local law enforcement departments. The best practice is to compose a written request that provides as much information identifying the call as possible.
Will 911 call back if you hang up?
If you accidentally dialed 911, do not hang up, explain to the dispatcher that you called by mistake. If you hang up, the dispatcher will call you back. By not answering that call, the dispatcher will send police to your home.
What happens if you accidentally call 911 on Iphone?
On many iPhones, if you quickly press the side button five times, it can automatically call 911 for you. … Officer Timothy Peterson said if you accidentally call the emergency line, the best thing you can do is stay on the phone and explain it was an accidental call.
What happens if I accidentally call 911 and hang up?
Most 911 call takers will call back hang ups to ensure there is no emergency. Seconds matter in the emergency number field, and taking even a couple of extra moments to redial a hang up and confirm that you’re safe means that call taker isn’t available to answer a real emergency call.
Is it OK to call 911 and ask questions?
The questions that are being asked do not delay the dispatch of the police or fire/EMS units. Let the call-taker ask you questions — they have been trained to ask questions that will help prioritize the incident, locate it and speed an appropriate response. Your answers should be brief and responsive.
Does it cost money to call 911?
When you experience or witness an emergency, calling 911 (or other emergency number) is the right thing to do. You shouldn’t be worried about what it will cost. But you can be reassured that in most cases, calling will not cost you any money, unless you get transported by an ambulance.
What is the most common 911 call?
- Traumatic injury. 21.4%
- Abdominal pain / problems. 12.3%
- Respiratory distress. 12.2%
- Chest pain / discomfort. 10.1%
- Behavioral / psychiatric disorder. 7.8%
- Loss of consciousness / fainting. 7.7%
- Altered level of consciousness. 6.9%
- Seizure. 4.7%
Can you still call 911 without signal?
If you have no network signal, call 911 for help. This emergency call will transmit to the closest network tower to you, giving rescuers an idea of where you are located. No signal is emitted from your phone if it is turned off or dead.