The primary job of an emergency dispatcher is “communications triage”—collecting facts from emergency reports, assessing the most important information, and relaying that information to EMTs, fire fighters, and/or police.
What degree do you need to be an emergency dispatcher?
Police dispatchers must have at least a high school diploma or GED. Some of these professionals may choose to pursue higher education, such as an associate degree in a relevant field like criminal justice, law enforcement or psychology, but it is not required.
How does emergency dispatch work?
When you dial into 911: The signal goes to the phone company’s database. There, it finds out the information that you supply the phone company when you start your service. Then your signal, along with the information is sent to us in the form of Automatic Name and Location information (ANI/ALI).
How hard is it to become a 911 dispatcher?
Sometimes Dispatching is Hard
The job isn’t physically demanding, but it can be emotionally and mentally taxing. Some days are worse than others. These are the reasons why specific training deals with some of the more distressing aspects of the job.
How much does a 911 dispatcher make?
How much does an 911 Dispatcher make in the United States? The average 911 Dispatcher salary in the United States is $42,100 as of October 29, 2021, but the range typically falls between $35,700 and $45,800.
What does a 911 dispatcher say?
When you call 911, a call-taker will answer the phone and say “911” or “911, what’s your emergency?”. Ideally, you should tell the call-taker what the emergency is, for example: “My house is on fire!”
What is the difference between a 911 operator and dispatcher?
A dispatcher may be the person who fields the initial call and then assigns the proper units or workers to the scene. … The operator, on the other hand, coordinates any other necessary efforts after the initial call.
What is the hardest part of being a 911 dispatcher?
One of the hardest things about being a dispatcher is the lack of closure that comes with the job. Once the first responders are on the scene, dispatchers have to hang up and move to the next call. They will probably never find out what happens to their callers.
What skills do you need to be a 911 dispatcher?
911 Dispatcher Skills
- Experience effectively communicating with people in emotional or physical distress.
- Ability to read maps and provide clear directions.
- Ability to advise callers on how to handle medical and other emergencies.
- Proficiency in basic computer programs, including Microsoft Office and Excel.
How long does it take to be a 911 dispatcher?
The U.S. Bureau of Labor Statistics notes that dispatcher training can generally take from 3-6 months to complete (www.bls.gov). CPR certification and completion of an emergency medical dispatch course may be a prerequisite for handling calls pertaining to medical emergencies.
Is 911 dispatcher a stressful job?
Being an Emergency Dispatcher is difficult for a multitude of reasons. Firstly, the job is incredibly intense and stressful; at any moment you could answer the phone to a panicked caller and alter the course of their lives depending on your actions.
Where do dispatchers make the most money?
Detailed List Of Dispatcher Salaries By State
How much do 9/11 dispatchers make an hour?
Hourly Wage for 911 Dispatcher Salary in the United States
The average hourly wage foran911 Dispatcher in the United States is $20 as of October 29, 2021, but the range typically falls between $17 and $22.