When you call 911 in an emergency which of the following answers your call?

When you call 911, a call-taker will answer the phone and say “911” or “911, what’s your emergency?”. Ideally, you should tell the call-taker what the emergency is, for example: “My house is on fire!” “There’s someone breaking into my home!”

What are 3 questions you should be prepared to answer when calling 911?

Questions

  • Person’s problem or the type of incident (“Tell me exactly what happened?”).
  • Approximate age.
  • Is he or she conscious?
  • Is he or she breathing?
  • EXACTLY what the dispatcher asks you to do. Emergency service professionals are.

Does 911 respond to every call?

In fact, not every call center actually answers 911 calls directly. A primary PSAP is where the phone rings when you call 911. These are the front doors of emergency services. In most cases, these are government agencies, usually law enforcement.

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What are the three things a dispatcher must ask for when answering an emergency call?

Why do dispatchers ask so many questions? Dispatchers ask for pertinent information first – address, type of call, name of caller or those involved, and your call back number.

Why should a caller to 911 Never hang up until told to do so?

Don’t hang up until the 911 agent tells you to

You may feel there’s no further need to stay on the line, but emergencies are, by their very nature, unpredictable. It may turn out that you’ll need to open a door for the police, or flag down a fire truck, if they can’t find you easily.

What information do you need when calling 911?

When you call 911, be prepared to answer the call-taker’s questions, which may include: The location of the emergency, including the street address, and room/apartment number, if you’re in a large building. The phone number you are calling from. The nature of the emergency.

How do you answer a 911 call?

When you call 911, a call-taker will answer the phone and say “911” or “911, what’s your emergency?”. Ideally, you should tell the call-taker what the emergency is, for example: “My house is on fire!”

How do you follow up on a 911 call?

No, you will not get a call back from 911. But you can contact the agency that handled the situation and request information from them. You can ask for someone to let you know what happened but don’t expect it. Usually, they won’t call you back unless they need additional info.

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What happens if you call 911 by accident?

If you dial 9-1-1 accidentally, stay on the line and advise the call-taker. If you hang up, the call-taker is required to call you back. If that call-taker cannot reach you or a busy signal is heard, the call-taker will send police if the caller’s location is known.

How do you call 911 without talking?

By tapping a Medical, Fire or Police button during an emergency call, you’ll be able to send important information, like location and type of assistance needed, to a 911 operator without verbally communicating. You’ll also still have the option to speak with an operator if needed.

Can you text 911?

Yes. While all wireless phones have the capability to dial 911 regardless if that phone is active on a network, you can only send a text to 911 if you use a cell phone that has an active texting plan. Your mobile carrier’s regular texting rates will apply. Text-to-911 is a new service.

When you call 911 the dispatcher does not ask for which of the following?

Do not call 911 to ask for directions, obtain a phone number of another County agency, or to contact a police officer, Sheriff’s deputy or fire fighter. These calls prevent call takers from answering emergency calls. Do not let children play with real phones. That includes house phones and cellular phones.

What happens if you accidentally call 911 and they don’t call back?

If you accidentally dialed 911, do not hang up, explain to the dispatcher that you called by mistake. If you hang up, the dispatcher will call you back. By not answering that call, the dispatcher will send police to your home.

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Does 911 know your location?

Yet, when an emergency arises, most cell phone owners aren’t aware that even though your phone has GPS, 911 operators are often unable to determine the exact location of your call, even when inside your own home.

Why does 911 ask for your name and number?

Do I have to give my name? The call-taker is always required to ask the caller’s name and phone number. This is in case we have to call you back, or the responders need to talk to someone who actually saw what happened.