Why would 911 put you on hold?

Would 911 ever put you on hold?

Because how are you an emergency line? In an emergency, we can’t get a hold of you,” said Grantham. To be fair, it’s possible that if the family had kept holding, their call might have been answered within seconds. We learned that on the day the family called for help, the average hold time was 12 seconds.

What happens if 911 hangs up on you?

If you do hang up, they will call you back to confirm that you are safe. If no one answers the attempted call back, the Law Enforcement Officers will be dispatched to your location to ascertain the nature of the call.

Can 911 decline your call?

When you call 911 in an emergency, the police don’t have to respond to your call. If someone breaks into your house or your partner threatens to hurt you, the police don’t have to respond. If you report a neighbor’s continual slashing of your tires, the cops can ignore your calls.

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Can 911 track your phone?

Yet, when an emergency arises, most cell phone owners aren’t aware that even though your phone has GPS, 911 operators are often unable to determine the exact location of your call, even when inside your own home.

What happens if you accidentally call 911 on iPhone?

On many iPhones, if you quickly press the side button five times, it can automatically call 911 for you. … Officer Timothy Peterson said if you accidentally call the emergency line, the best thing you can do is stay on the phone and explain it was an accidental call.

What happens if you accidentally call 911 and they don’t call back?

If you accidentally dialed 911, do not hang up, explain to the dispatcher that you called by mistake. If you hang up, the dispatcher will call you back. By not answering that call, the dispatcher will send police to your home.

What happens if you accidentally call 911 and hang up before it rings?

The e911 system has every land-line and cellular phone associated with an address. Cellphones triangulate your location using cell towers and the phones GPS. So 911 gets a “911 hang-up” attempts to call you back and sends a nearby unit to “check on the welfare” of whomever called.

Is it OK to call 911 and ask questions?

The questions that are being asked do not delay the dispatch of the police or fire/EMS units. Let the call-taker ask you questions — they have been trained to ask questions that will help prioritize the incident, locate it and speed an appropriate response. Your answers should be brief and responsive.

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Can 911 be texted?

Yes. While all wireless phones have the capability to dial 911 regardless if that phone is active on a network, you can only send a text to 911 if you use a cell phone that has an active texting plan. Your mobile carrier’s regular texting rates will apply. Text-to-911 is a new service.

Do police have to answer your questions?

You have the constitutional right to remain silent. In general, you do not have to talk to law enforcement officers (or anyone else), even if you do not feel free to walk away from the officer, you are arrested, or you are in jail. You cannot be punished for refusing to answer a question.

Why does 911 ask for your name?

Do I have to give my name? The call-taker is always required to ask the caller’s name and phone number. This is in case we have to call you back, or the responders need to talk to someone who actually saw what happened.

How much is a 911 call?

In the US and Canada, when you call 911 for an emergency you will usually not get charged just for calling. Police and firefighter services are usually paid for by taxes and do not bill you for responding. However, in many areas, you will get a bill for ambulance transport services.

How does 911 know your address?

Wireless carriers provide a signal to EMS that determines your location. … 911 call centers rely on wireless companies to provide your location, if you can’t. But positioning information varies by carrier and some are better than others.

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